|
|
|
How do I know if ordering online
is secure?
We are committed to keeping your information safe. Please see
our Security
Policy.
|
|
|
What will you do with my name and
order information?
We never give out or sell your contact or financial information.
Please see our Privacy
Policy.
|
|
|
How will I know if my order has been
received?
After you place your order, an email confirmation will be sent
to acknowledge receipt of your order.
|
|
|
When will my order ship?
We normally process all orders promptly within three to five business
days. You will receive an email confirming your order. We will
also email you to give you shipping and tracking information.
Items normally ship by UPS.
|
|
|
What will the shipping and handling
charges be?
Due to the variance in size and weight of our items, shipping
and handling costs will be determined at the time of the order.
You will receive an email detailing the costs when we confirm
your order.
|
|
|
What if I don’t like the item
when I receive it?
Our highest priority is to provide you with the ‘right’
item for you. Be assured that our items are represented accurately
and carefully chosen for quality. You can shop with us confidently
because your satisfaction is always guaranteed. If your choice
is not what you had hoped for in any way, you can return it. Please
see Easy Return
Program.
|
|
|
| |
|
|
What if my purchase is damaged or
lost in shipment?
We take extreme care that your order is carefully packaged and
insured before we ship it to you. If an item arrives damaged,
we will arrange to have it returned for complete credit less the
shipping and handling costs for the original purchase. Please
see Shipping Damage Policy.
|
|
|
| |
|
|